HD ProParts LLC. has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions about our privacy policy.
Use of Internet Protocol Address
We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information.
Use of Registration Information
Our site's registration area requires customers to supply contact information, such as name and e-mail address, and demographic information, such as your ZIP code, or age. We use this information to send you promotional materials from our company and from some of our partners. However, users may opt out of — or opt in to — these promotional e-mail messages at any time. (See Opt Out/Opt In, below.)
Use of Demographic Information
We also collect demographic and profile data that we use to tailor your experience at HDProParts.com. Based on this information, we display products and content we feel you might interest you.
Use of Order Information
When you place an order, HDProParts requests information such as contact information, credit card number and demographic information. The contact information you provide is used to send you orders, company information and promotional material from our partners. You can opt out or opt in at any time. (See Opt Out/Opt In, below.)
Your financial information(credit card number) is used for the sole purpose of billing you for products and services. Demographic data is collected to personalize future visits by displaying the content we feel would interest you most.
Security
HD ProParts LLC, features security measures to protect the loss, misuse or alteration of information placed under our control.
Children's Guidelines
We do not collect or use any online contact information or identifiable off-line contact information about a child without parental consent. We do not distribute personally identifiable information about children without parental consent. We do not give children the ability to post or distribute personal information without prior consent. We do not entice children with games or contests that would encourage them to disclose personal information.
Opt Out/Opt In
HD ProParts LLC. allows users to opt out of receiving e-mail from us or our partners. To opt out of our mailing list you can send e-mail to a remove mailing list.
Correct/Update Personal Information
HD ProParts LLC. allows you to change or modify your personal information by sending e-mail to a remove e-mail address or by visiting a designated customer service page.
Disclaimer
This site contains links to other sites. HD ProParts LLC is not responsible for the content or privacy practices of these sites.
Cookie Disclaimer
As you browse HDProParts.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners, Facebook & Google, then enables us to present you with retargeting advertising on other sites based on your previous interaction with [company website]. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. HDProParts.com uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder.
SOCIAL MEDIA POLICY
We’re excited that you’ve joined us on our Facebook Fan page, and we know you’ve got plenty to say. At HDProParts our mission is our purpose: commitment to being the leader in the heavy-duty trucks parts industry by providing customers with the best parts, at the best price with the best customer service.
This is your fan page, ad we are excited you have “liked” us. We hope you’ll take a moment to read the following guidelines we ask you to follow when contributing to our Facebook Fan Page:
• Don’t do anything that breaks the law.
• Be polite and courteous, even if you disagree. Excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.
• Stay on topic. Keep the conversation relevant to the community and contribute to the dialog. We reserve the right to remove off-topic, out of context, spam or promotional postings.
• Keep it real. All timeline postings should come from a real person and Facebook profile. Postings from fake or anonymous profiles will be deleted when discovered.
• There is a place for complaints, concerns or ideas from customers. If you are a customer and have a complaint, concern or idea, we encourage you to post it in the HDProPartsContact Us tab to ensure we can respond in a timely manner. Please note that any customer service posts published on the HDProParts timeline of the Facebook page will be removed when discovered. As always, if you would like to comment about customer service or any other issue, you can give us a call at +1 828-620-5360.
• We reserve the right to remove content posted to Facebook that violates these guidelines.
Contact Us
If you have any additional questions or concerns about our privacy policy, please contact us:
HD ProParts LLC
106 Hill Str,
Candler, NC 28715
Phone: 828-620-5360
support@srv524635.hstgr.cloud