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Frequently asked questions

HomeFAQ

What are your hours of operation?

HDProParts location is open Monday through Friday from 7AM to 8PM (EST) and Saturday from 7AM to 4PM (EST).

Where is the main office of HDProParts located?

HDProParts sells new and used parts in Candler, NC. (Exit 44 I-40) Visit our Contact page for details and directions.

What kinds of truck parts HDProParts Sells?

We are America’s largest online and retail store of used, remanufactured and new truck parts, including:
* engine parts;
* DPF parts;
* brakes system;
* transmission parts etc.

Does HDProParts offer a warranty for the parts they sell?

Please visit our page Warranty policy to know more about it: Warranty Policy Page

How can I get on the HDProParts email list?

You can sign up for HDProParts newsletter by completing the form on the homepage or you can contact us and provide your email information.

What should I do if I can’t find the part on your website?

You need to contact us and we will glad to help you to find any type of part.

What should I do if I didn’t receive any information about my purchase?

Please contact us by phone or email and we will help you with it. If you have any questions, please email or call us 828-620-5360.

What should I do if I didn’t receive any information about my purchase?

Please contact us by phone or email and we will help you with it. If you have any questions, please email or call us 828-620-5360.

What languages are you speaking with customers?

Please contact us and we will be glad to help you quickly, because our employees speak English, Ukrainian, Russian, Romanian, Polish.

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How can we help you?

Can’t find what you’re looking for? Call us now on 828-620-5360 or

Email Us